Frequently Asked Questions

Transfers & departures Where does pacific sunrise depart from? Pacific sunrise departs from the Southern end of Abel Point Marina which is only a short distance from the centre of Airlie Beach. We ask that you meet our crew at 3 pm Gloria's Cafe for a 4 pm vessel departure. Should you experience a flight delay or other time constraint, please contact our booking office immediately. Our phone number is on this page. Transfers Taxis can pick up from all accommodation houses and from the Marina for return transfers. Some accommodation houses may have shuttle facilities. Transfers from Whitsunday coast Airport: Shuttle buses & taxis operate from Whitsunday coast airport into Airlie beach & Abel point marina. Shuttle Bus will cost approx $17.00 each way and taxis approx $80.00 each way. Travel times will vary between 30 & 45 min. Transfers from Hamilton Island Airport Cruise Whitsundays offer direct ferry transfers from Hamilton Island Airport to Abel Point Marina, Airlie Beach adjacent to the departure point for Pacific Sunrise. You must book these tickets in advance of your arrival at Hamilton Island Airport. Alternatively Fantasea Cruises offer ferry transfers from Hamilton Island Airport to Shute Harbour. Ferry tickets for can be purchased at the airport. From Shute Harbour bus & taxi services are available to Airlie beach, approx 15min travel time. Ferry staff will be able to assist you with questions and concerns. Be sure to talk with us at the time of booking about your travel requirements, so we can make the necessary arrangements for you. What to bring You will need swim wear, beach towel , sunscreen, hat ,casual clothing & casual comfortable footwear for walking on the islands. (Smart casual wear is acceptable for dinner and any resort visits). In the winter months warmer clothing may be required for cooler nights. Snorkel equipment are provided on board. Some people do prefer to bring their own snorkel mask especially if a prescription mask is required. The vessel has a fully licensed bar so you may not bring your own alcohol. What is included: All meals are provided including morning, afternoon tea. Free activities include snorkelling, kayaks, glass bottom boat, island walks. Diving is not included, See relevant page for details. Marine and Park entries fees are included in the ticket price. Additional costs 1. All bar purchases. 2. Merchandise. 3. Diving. See relevant page for details. The vessel is equipped with EFTPOS facilities so you don’t have to carry cash and there is a 1.5% surcharge for credit card purchases. We accept Mastercard and VISA. Excess luggage There is cabin space on board Pacific Sunrise, But it is a requirement not to bring on large suitcases, excess luggage or luggage over 20kg per person we do recommend for your comfort, where possible to only bring what you need in soft bags. If you are travelling which excess luggage this can be stored whilst you're at sea at our manifesting office Whitsunday Sailing Adventures, Level 2/293 Shute Harbour Road Airlie Beach for $5pp for the duration of your cruise, please let us know at the time of booking or at least one week prior if you require assistance in taking your bags to the office i.e. late arrival to meet Pacific Sunrise for it's departure time. Special Diets Our chef is more to happy to cater for special diets. Please notify us at time of booking or one week prior to departure so that we may accommodate you adequately. Power on board All suites are equipped with 240v power outlets so you may charge cameras, phones etc. international travellers may require the appropriate adapters. Special occasions If you are celebrating a special occasion during your time on board, inform us at time of booking or one week prior to travel and we may be able to assist in making that occasion extra special. Corporate Presentation We have a corporate presentation available for viewing online. Click here Dive Medical Form If you would like to pre-complete the dive medical form, you can download it here here.